Last Updated: January 1, 2024
We are committed to delivering your order accurately, in good condition, and on time. Below is our shipping policy for domestic and international orders.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Business days exclude weekends and holidays
*Delivery times are estimates and not guaranteed
We offer international shipping to select countries. Shipping rates and delivery times vary depending on destination.
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
OWM Network is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
OWM Network is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you provide an incorrect address, we are not responsible for the loss of your package. Please ensure your shipping address is correct before placing your order.
OWM Network is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information.
We currently do not ship to:
During peak holiday seasons, shipping times may be extended. We recommend ordering early to ensure delivery before holidays.
If you have any questions about shipping, please contact us:
Email: shipping@owm-network.website
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